Frequently Asked Questions
Need help or have questions? Find your answers here.
If you have a question that is not listed below, feel free to contact our team.
General Questions
The best way to contact the HPTA office is via email at info@hpta-riverside.com. The second best way is to call HPTA at 610-664-3242. If you call, and HPTA is unable to pick up the phone, please leave a voicemail. HPTA will get back to you as soon as possible by phone, text, or email. You can also text HPTA at 484-431-1336 for any quick questions you need answering.
Your HPTA Account can be accessed via the login below:
Portal: hpta.clubautomation.com
Login: your email address
Password: your chosen password
If you are having trouble accessing your account, you can email HPTA at cynwydtennis@hpta-riverside.com or text at 484-431-1336, and they will be happy to help.
Via your HPTA Account, you can register for programs online. All classes are listed on the portal under “Register for Classes”, if you wish to sign up for a session.
The session dates for the 2025/2026 season are below:
Session 1: September 1st – November 9th
Session 2: November 10th – January 18th
Session 3: January 19th – March 29th
Session 4: March 30th – June 7th
Summer Camp
Haverford College: 370 Lancaster Ave, Haverford, PA 19041
Radnor Valley Country Club: 555 Sproul Rd, Villanova, PA 19085
The Cynwyd Club: 332 Trevor Lane, Bala Cynwyd, PA 19004
AFC Fitness: 601 Righters Ferry Rd, Bala Cynwyd, PA 19004
Full Day Camp runs 9:00 – 3:00 and includes lunch
Half Day Camp runs 9:00 – 1:00 and includes lunch
You will need a valid registration confirmation email or receipt, sent by info@hpta-riverside.com, paid for the week(s) you are attending in full, and a signed waiver.
You will need the following items for a safe, fun and successful camp experience:
– Sunscreen (bring plenty!)
– Water to last the duration of camp: both half and full day
– Water stations are available for refills.
– Rackets and tennis equipment, this includes: tennis shoes, additional clothing, and any other tennis equipment you may need!
Switching Camp Weeks
In order to switch weeks for the HPTA Summer Camp, all three requirements must be met:
1. The switch request must be submitted via email to info@hpta-riverside.com.
2. The week(s) of a camp a player is switching to must have the roster space necessary to
accommodate them.
3. The switch request must be submitted within the established time frames as detailed below:
● June 1, 2025 (on or before): A player may switch to any week of camp at any time.
● After June 1, 2025: A player may switch to any week of camp provided that the
weeks they are switching to is/are no less than one week away from the request
submission date.
For example: If you are registered for Week 2 of Summer Camp which begins on
June 16th, you cannot request to be switched to Week 1 after May 31.
Cancellations
If you enroll in the HPTA Summer Camp and your plans change, or if your child is unable to attend camp this summer, you can receive a refund for any camp fees paid as follows:
● May 1, 2025 (on or before): Full cancellations by May 1, 2025 will receive a refund for all tuition paid.
● May 2 through June 1, 2025: Cancel by June 1, 2025 and receive a refund for 50% of camp
fees paid and 50% credit to be used toward future clinics at HPTA.
● After June 1: Cancel after June 1, 2025 and receive a HPTA credit for camp fees paid for unused weeks to be used through September 2, 2026.
Credits
Any credits awarded will be valid for all 2025-2026 sessions at HPTA beginning in September 2025 and ending in June 2026 and through the June-August 2026 Summer Camp season.
No Shows
Participants who do not attend their registered session (for any reason, including illness or vacation) or who do not contact HPTA to cancel by the refund/credit dates listed, will not receive a refund or credit.
